Help
Short answers to the questions readers send Cuesta Comunicacion Total most often, plus where to write if yours is not covered here.
Passive voice around the one fact everyone is asking about, and a paragraph of context placed before the answer instead of after it. Readers and journalists both notice when the direct question is answered last, and they read the delay as reluctance even when none was intended.
Short enough that someone reads the whole thing on a phone between meetings. If a reader has to scroll past the third paragraph to find out whether something is blocked, the update has already failed at its one job, regardless of how well the sentences are written.
It rarely disappears completely, and most experienced speakers still feel it before a talk. What changes with practice is what the nerves are attached to. Early on they attach to being judged. Later they attach to wanting the material to land, which is a far more useful kind of nervous energy.
No, but it is badly overloaded. Email still works well for anything that needs a paper trail or that a reader will want to search for later. It works badly as a substitute for a two minute conversation, and most of the complaints about email are really complaints about that substitution.
Because clarity on the sending end is not the same as clarity on the receiving end. A message reads the way the sender intended only when it accounts for what the reader already believes, how rushed they are, and what they expect to hear next. Most miscommunication starts there, not in the wording.
When a piece is ready, which is why the gaps between posts are uneven. Everything we have published stays available in the blog archive, and articles are updated with a dated note when a change alters the advice.
Some outbound links on this site are commercial and that is disclosed in our editorial policy, but the wording of any assessment does not change because of a commercial relationship. We link to sites we think are relevant to the piece, not the highest bidder.
Write to info@cuestacomunicaciontotal.com and ask. Questions that arrive more than once usually end up as an article, and the ones that arrive often end up on this page.
The blog archive is a good start, or look at the about page first if you would rather understand how the site is laid out.
