Digital Communication
Why a Score Alert Needs a Different Writing Voice
A client once asked me to review push notification copy that their team had written using the exact same style guide as their...
Topic
Email, chat, video calls and working across time zones.
Digital Communication
A client once asked me to review push notification copy that their team had written using the exact same style guide as their...
Digital Communication
My nephew once texted me a sentence I had to ask him to translate word by word.
Digital Communication
A director I coached described her days accurately without meaning to: she said a six hour day of video calls left her more...
Digital Communication
I tracked my own inbox for a month once, out of curiosity, and found that the emails I answered in one reply had almost nothing...