Digital Communication
How to Write a Meeting Recap Email People Actually Read
A meeting ends, everyone nods, and three days later two people are doing the same task while nobody is doing the one that...
Workplace and digital communication writer
Theo managed distributed teams across five time zones for most of a decade before he wrote a word about it. He is suspicious of any communication advice that was not tested on a team that was tired, behind schedule and reading a message at eleven at night.
Digital Communication
A meeting ends, everyone nods, and three days later two people are doing the same task while nobody is doing the one that...
Communication Skills
You have been talking to the same person at a networking event for twenty minutes, your drink is empty, and there are three...
Brand Messaging
Your website sounds warm and confident, your social posts sound playful, and then a customer emails about a late order and gets...
Workplace Communication
You need to announce a change to your team, and you already know how it will land: a few people will go quiet, one will push...
Digital Communication
Your colleague gets somewhere between 60 and 120 emails on a normal workday, and they decide which ones to open by reading a...
Communication Skills
You nodded through the meeting, walked back to your desk, and realized you are not sure what you were asked to do.